Redefining relationships between people, places and property

Mortar is a technology company building better services. Our products and solutions are driving the next generation of intelligent, accessible, user-led services.

Learn about our work

Products and Solutions

Mortar creates scalable solutions to real-world problems

We do this by combining new technology with user-led design. Our product Hoop'd is a framework for creating solutions that improve engagement, accessibility and inclusion. Using Hoop'd we've built scalable solutions such as our Digital Inclusion Triage Tool and Community Navigation Platform. Have a look at our use-cases to see how our solutions are supporting the transformation of local services.

  • Triage and referral tools

    Assess your customer's needs and personalise their support with tools that drive service efficiency, create better touchpoints and improve decisions.

  • Dynamic information directories

    Give your customers access to accurate and accredited information on digital inclusion, finanical inclusion and tenancy sustainment alongside your local offer.

  • Community engagement tools

    Create more holistic services by building stronger networks and improving the accessibility of information, resources and opportunities.

Our partners

  • Local Government Association logo
  • Greater London Authority logo
  • Havering Council logo
  • Hackney Council logo
  • Clarion Housing Group logo
  • Salford City Council logo
  • East Riding of Yorkshire logo
  • Humber and North Yorkshire Integrated Care Partnership logo
  • Waltham Forest logo
  • Worcestershire County Council logo
  • Social Finance logo
  • Mayor of London logo

Use Cases

  1. Find Digital Help in Salford City Council

    Find Digital Help is a tailored version of our Digital Inclusion Triage Tool. The tool delivers early intervention for Salford’s residents and is supporting the city in adopting a more holistic, place-based approach to digital inclusion, redefining how their local services work together.

    Learn more about Find Digital Help in Salford City Council
  2. A Community Navigation Platform for Hackney

    Our platform Hoop’d is delivering a custom social prescribing service in Hackney. Hackney Circle combats health inequality through creative health and wellbeing interventions, reaching isolated older residents with participation opportunities.

    Learn more about A Community Navigation Platform for Hackney
  3. Tenancy sustainment tool for the Mayor of London

    The Tenancy Sustainment Tool delivers advice, triage and referral for those at risk of losing their home. The case management platform delivers more efficient referral pathways by assessing the needs of users, recommending appropriate information and advice, and prioritising cases.

    Learn more about Tenancy sustainment tool for the Mayor of London
  4. Dementia friendly venue accreditation for London

    Our framework Hoop’d delivers bespoke, accessible accreditation and training environments. This platform for Alzheimers UK and the Greater London Authority makes the process of learning, training and becoming dementia friendly available to all venues across London.

    Learn more about Dementia friendly venue accreditation for London
  5. Progress Online for Humber and Yorkshire

    Progress Online is the digital inclusion initiative for Humber and Yorkshire. Using a customised version of our Digital Inclusion Triage Tool we are building service provider networks, assessing the needs of residents and referring them to appropriate digital inclusion resources.

    Learn more about Progress Online for Humber and Yorkshire
  6. Reducing school exclusions in Cheshire

    The Directory of What Works supports teachers in assessing the needs of young people at risk of exclusion, creating better pathways into the most appropriate services. The directory is a customised version of our Triage Tool for Cheshire County Council and Social Finance.

    Learn more about Reducing school exclusions in Cheshire